Major Challenges of Natural Language Processing NLP

Natural language processing: state of the art, current trends and challenges Multimedia Tools and Applications Jade replied that the most important issue is to solve the low-resource problem. Particularly being able to use translation in education to enable people to...

What is a virtual contact center? Benefits and best practices

What is Virtual Customer Service and how it can improve your Company Don’t be in a hurry to hire when searching for the right outsourced customer service representative. Some contact centers are excellent in handling high-volume, mundane tasks, whereas others excel in...